Privacy Policy

Understand what information VetNara collects, how it is used, and how to contact us with questions.

Understand what information VetNara collects, how it is used, and how to contact us with questions.

VetNara

Privacy Policy

This Privacy Policy explains, at a high level, how VetNara may collect, use, and protect information when visitors use the website and when registered users access the app.

Last updated: March 13, 2026

Information we may collect

We may collect information you provide directly, such as account details, pet profile information, messages, uploaded images, support inquiries, and community content. We may also collect technical information such as browser type, device information, pages visited, and basic usage analytics.

How we may use information

We may use information to operate the service, improve features, provide support, maintain security, personalize user experience, and communicate about product updates or important service notices.

Photos and pet-related content

If you upload images or pet-related information, that content may be processed to provide app functionality such as analysis, history, or related insights.

Sharing

We do not describe any sale of personal information on this page. We may share information with service providers or infrastructure partners that help us operate the platform, subject to appropriate protections.

Retention and security

We may retain information for as long as reasonably needed to operate the service, comply with legal obligations, resolve disputes, and enforce agreements. No method of storage or transmission is completely secure.

Your choices

You may contact us regarding account or privacy questions at [email protected].